Call Center Solution by InformUnity – turnkey solution based on Bitrix24 CRM + FreePBX with integrated SIP trunks from top Polish providers.
View packages20+ years of expertise in building call centers, deep Bitrix24 knowledge, and enterprise-grade integrations
Your entire call center runs inside Bitrix24 CRM — every call, lead, and customer is connected.
Deploy in 2–4 weeks, including custom business process configuration.
Bitrix24 + FreePBX + Asterisk work as one seamless system.
We’ve been building call centers for over 20 years — we know what works and what doesn’t.
Tailor-made modules, enterprise-level CRM integrations, and advanced automation.
A complete CRM ecosystem that powers your sales, service, and operations — all in one place
CRM is at the core — your call center lives inside Bitrix24, where every call, client, and task is connected.
All plans include licences, integration, server, and setup — with a special discount
A typical custom‑built call center costs €20,000–€50,000+ and takes months to deploy. Here’s why InformUnity is the smarter choice.
| Feature | InformUnity | Traditional / DIY |
|---|---|---|
| Total cost (1 year, 25 agents) | €5,490 (all‑inclusive) | €20,000 – €50,000+ |
| Time to launch | 2–4 weeks | 3–6+ months |
| Built‑in automation (CRM + telephony) | Native Bitrix24 automation | Requires costly custom integration |
| Call tracking & analytics | Supervisor panel + lead source tracking | Often limited or extra cost |
| Expertise & support | 20+ years in call centers | No dedicated telephony/CRM expert |
| Setup & configuration | Included (up to 25 users) | Extra €2,000–€5,000 |
| Flexibility (SIP providers) | Works with any SIP trunk | Vendor lock‑in often |
We connect any SIP trunk operator. Here are the most reliable and cost-effective:
Leading carrier, stable SIP channels
Flexible pricing, high voice quality
Reliable infrastructure, redundancy
We’ll help you choose and configure the best provider for your traffic.
Real projects, real results — powered by InformUnity
We built a complete call center for a Polish service company, integrating Bitrix24 with FreePBX and providing a supervisor dashboard for real-time performance monitoring.
Migration from SharePoint to Bitrix24 with Cisco telephony integration, failover cluster, and a full-featured operator workspace.
Complex sales funnels, automated workflows, and CRM integration with their internal ERP for a ready-to-eat food delivery company.
More cases available upon request